Don’t think I have ever been treated so well by an auto service business. I went in for a simple oil change that was long past due. They not only changed my oil, but aired up my tires, topped off my fluids, and vacuumed my floor. I already knew that my car was needs brakes but the mechanic politely informed me which ones actually needed replaced without me saying a word and giving me a quote for the service. Normally, it irritates me when auto services do this because I feel like they are trying to push sales onto me, but this case was different as I already knew they needed work. But mostly, I appreciated that the worker talked to me just like any other customer. I have been talked down to so I am always hesitant when getting work done. All in all, it was the little things that made this experience. After having a rough day, I left almost in tears because of the great service I received here. I won’t go anywhere else.
Thanks for the kind words and great review. Customer service is our first priority. We try to treat everyone like we would want to be treated. Merry Christmas. Beth and Scott and the whole team.
- O'Brien Tire & Auto Care