Granite City Auto Repair

1008 reviews
(618) 219-1420
Mon - Fri: 8:00 AM - 5:00 PM
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1

Edit. Decided to post the pictures of the damage they did to my wheels. As you can see this is not normal wear on a brand new vehicle. I emailed them photos the same week of the damage and they did not respond. Here they are now making a reply to my review five months after the fact. Look at the photos and decide for yourself if this is a place you want tires put on your vehicle. I ended up getting a new set of wheels for my car and took them to the dealership instead. No damage to the wheels when the dealer installed the tires. Thanks and have a great day :) Took my 2018 civic there today 10/8/2018. I have a type r so I needed to put some winter tires on. I asked them very nicely to be gentle to my baby. When I got home I noticed scuff marks on all four rims down to the metal. Will not be going back here. Really disappointed in the service.

Alex, we thank you for your feedback and are very sorry that you are disappointed in the service. We put tires on thousands of cars every year, without incident. From the pictures you sent, we could not find the "noticeable scuff marks" but see just normal wear and tear, however. We have taken your comment seriously and used it as a teachable moment and have reminded our team of the importance of taking tender loving care when changing tires.

- O'Brien Tire & Auto Care
4

Honest mechanics

Thank you very much for the 4 star review. We really appreciate it.

- O'Brien Tire & Auto Care
5

I have a lifted truck and I bought new tires online but needed someone local to put them on and do alignment and balance. The few places that I found that could handle a truck my size wanted between 300-500 dollars! O'Brien was not only able to do it, but got my truck in the shop with in 24 hours of calling them and the price was VERY reasonable! Super friendly too!

Yes our alignments are very reasonable when one realizes how comprehensive they are compared to others in town (we align all 3 angles-camber, caster, and toe) with the added benefit that our alignments are performed by a Hunter alignment certified technician, not just whoever might be available or the average mechanic who has had no Hunter training. We strive to treat our customers like family. So, thank you for the kind words and the 5-star review. We're so pleased that you are happy with our service and hope to see you again when you are in need of auto care services.

- O'Brien Tire & Auto Care
1

We have no record of you being in our store. So to improve our customers' experience, kindly contact us so we may better serve you and this community.

- O'Brien Tire & Auto Care
5

I've used O'Brien tires before and always had a great experience. We just used them for new brakes. Got us in, got us out, and the brakes work great. Reasonably priced but their service sets them apart. Do yourself a favor and go to them. You won't be disappointed.

Thank you! We really appreciate the kind words and the 5-star review!

- O'Brien Tire & Auto Care
5

Thank you for the 5-star review. We really appreciate it.

- O'Brien Tire & Auto Care
5

Great mechanics

Thank you for the 5-star review, Sandy. We really appreciate it.

- O'Brien Tire & Auto Care
4

Thank you for the review. We appreciate it very much.

- O'Brien Tire & Auto Care
5

All around a great tire store. Friendly service, fast workmanship, great pricing. I try to purchase all my tire needs from them.

Ben, we very much appreciate the 5-star review from our customers!

- O'Brien Tire & Auto Care
5

Thanks for the nice review. Always trying to be the best. Thanks Scott

- O'Brien Tire & Auto Care
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3924 Nameoki Road Granite City, IL 62040 (618) 876-7616
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O'Brien Tire & Auto Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call O'Brien Tire & Auto Care (618) 876-7616 if you have any issues in accessing any area of our website.