Granite City Auto Repair

1012 reviews
(618) 219-1420
Mon - Fri: 8:00 AM - 5:00 PM
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5

Had a nail in my tire and needed an oil change. O’Brien was able to get both done in one trip. That is very good! Everything was taken care of right. Thanks O’Brien.

Thank you Cindy for the kind words and 5 STARS! We're overjoyed you were pleased with our service, and we hope you will continue allowing us to serve you the next time your vehicle is due for its oil change maintenance or any other needs your vehicle may have. O’Brien Tire & Autocare is the longest running auto repair on Route 66 thanks to happy customers like you.

- O'Brien Tire & Auto Care
1

DO NOT USE THIS COMPANY. We had tires put on our 2018 Chevrolet Sonic, at Wal-Mart and after three attempts to try to get the balance right we thought that they might of did something wrong, so we had a second opinion done, we took the car to O'Brien Tire & Service Center. On May 25, 2021 I had an appointment to have the balance checked on my 2018 Chevrolet Sonic for a vibration. Then While driving the car back home I still had the vibration but this time it was worst. I was told to come in on May 26,2021.I was told the tech was going to rotate & balance the tires again. On the drive home again I still felt the vibration, so we went back to Wal-Mart where we bought the tires originally that night. After they rebalanced the tires they told me that ONE REAR & ONE FRONT tire were out of balance. That fixed the problem with the vibration with the car. I want you to issue me a refund of $40 because your mechanic didn’t do the job right but just made it worst. After I had talked to O'Brien they wanted to offer me $20 instead not the $40 that I paid them to balance my ties. So I will not be returning to this business ever.

Mr. Edwards, you purchased tires at Walmart (who are NOT tire experts), you then went back to Walmart 3 different times for them to fix your alleged balance issue and then requested from us 2 different times to see if we could fix your vibration issue with your Walmart tires. Our tire experts rebalanced the tires both times at your request and performed a test drive afterwards without any vibration issue. We even re-checked the balance on all 4 tires the second time for free, on tires we did not sell you. We do not warranty tires purchased from Walmart. Since Walmart is your go-to for tires, we suggest you next time insist Walmart fix the problem they caused in the first place. Walmart most likely fixed your problem by replacing your bad tires without your knowledge and admitting fault. Moral of the story: time is money. How much time did you spend going to Walmart 5 different times before they finally stood behind their work.

- O'Brien Tire & Auto Care
5

O'brien has never done me bad far as my tire needing to fixed or rotating them. Our family trust them fully. keep up the good work. Also waiting room is super clean Heather was awesome. Its very rare to go to a place that treat you nice as o'briens. Ian brought me to the back checked me out and also sanitized my keys and bank card after he had use them. Just awesome!!! Love the fact they never try to upsale you on things that might need to be done . Also drinks and snacks are complimentary.

Thank you for the kind words Bobby and 5 stars. We very much appreciate your supporting our little mom and pop shop!

- O'Brien Tire & Auto Care
5

Came in late in the day with a tire problem was stranded and they fixed my problem . Got me back on the road, I am grateful for the great service.

Thank you Michael for the kind words and 5 STARS! We are always glad to be of service and love happy customers!

- O'Brien Tire & Auto Care
5

Very professional , Fast, Great Work, great customer service & helped me understand what was wrong with my car.! I will be back‼️ Thanks Phil 😁 You’re Awesome

Thank you very much Laa’ for the kind words and 5 STARS! Our customers’ trust and happiness are our top priority. We think Phil is awesome, too! We look forward to helping you next time your car needs TLC... or an oil change... or tire service. 😉

- O'Brien Tire & Auto Care
5

Quality work, good customer service. Been going there for years with most of my automotive needs.

It's been our pleasure Terry to have served you over the years! Thank you for always entrusting us with your vehicle's needs, and we look forward to providing you with more outstanding service for many more years to come.

- O'Brien Tire & Auto Care
5

First time I used this business. Was very pleased with how I was treated.

Thank you so much for the kind words and 5 STARS! We're overjoyed you were pleased with our service, Linda, and we look forward to the opportunity to serve you again in the future. For over 90 years, we’ve fixed cars, sold tires, and treated our customers like family.

- O'Brien Tire & Auto Care
5

Thank you Lyle for the 5 STARS and for supporting our small business! Your satisfaction is our top priority.

- O'Brien Tire & Auto Care
5

Thank you very much Dora for the 5 STARS and for supporting our local family owned business. O’Brien Tire & Auto has been in operation for more than 90 years because of wonderful customers like you.

- O'Brien Tire & Auto Care
5

Thank you Richard for the 5 STARS and for supporting our small business. We very much appreciate you!

- O'Brien Tire & Auto Care
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3924 Nameoki Road Granite City, IL 62040 (618) 876-7616
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